Privacy Policy

Chipo Pet (‘Company’, ‘we’, ‘us’, or ‘our’) is committed to protecting your privacy. This privacy notice explains how we collect, use, store, and share your personal information when you visit our website at https://www.chipopet.com/, interact with our services, or engage with us through sales, marketing, or events. Our primary goal is to be transparent about our data practices and help you understand your privacy rights.

When you use our services, we may collect personal information based on how you interact with Chipo Pet, your choices and preferences, and the products and features you use. It’s important to note that we do not collect or process any sensitive personal information, nor do we receive personal information from third-party sources.

We process your information for specific, legitimate purposes, including providing and improving our services, communicating with you, ensuring security and preventing fraud, and complying with legal requirements. We only process information when we have a valid legal basis and prioritize protecting your data. In certain situations, we may share your information with carefully selected third parties, always maintaining the highest standards of data protection.

While we implement robust organizational and technical safeguards to protect your personal information, we acknowledge that no digital system is completely secure. We cannot guarantee absolute protection against potential cyber threats, but we continuously work to minimize risks and protect your data.

Depending on your geographical location, you may have specific privacy rights. These rights can include accessing your data, requesting deletion, correcting inaccurate information, and restricting processing. To exercise these rights, you can submit a data subject access request or contact us directly at [email]. We are committed to reviewing and responding to your requests by applicable data protection laws.

By using our services, you consent to the terms of this privacy policy. We may update this document periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly to stay informed about how we protect and manage your personal information.

If you have any questions or concerns about this privacy policy, please do not hesitate to reach out to us. Your privacy is our priority.

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily share with us when you express interest in our products and services, participate in our activities, or contact us. The specific personal information we collect depends on the context of your interactions with us, the choices you make, and the features you use.

The types of personal information we may collect include email addresses. We are committed to ensuring that all personal information you provide is true, complete, and accurate. You have a responsibility to notify us of any changes to your personal information to maintain its current and correct status.

Importantly, we do not process any sensitive personal information. Our goal is to collect only the information necessary to provide you with the best possible service and experience.

Automatically Collected Information

When you visit, use, or navigate our services, we automatically collect certain technical information. This automatically gathered data does not reveal your specific identity but provides insights into how our services are used and helps us maintain their security and performance.

The automatically collected information includes log and usage data, which our servers record automatically when you access our services. This may encompass your IP address, device information, browser type and settings, and details about your activity within our services. We track information such as the date and time stamps of your usage, pages, and files viewed, searches performed, and features you utilize.

We also collect device-specific data, which varies depending on the device you use to access our services. This can include your IP address, device and application identification numbers, location information, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration details.

Location data is another type of information we collect. The precision of this location information depends on your device type and settings. For instance, we might use GPS and other technologies to determine your current location based on your IP address. You have the option to opt out of location data collection by refusing access or disabling location settings on your device. However, please note that opting out might limit your ability to use certain service features.

Like many businesses, we utilize cookies and similar technologies to gather and track information. These technologies help us understand user behavior, improve our services, and provide a more personalized experience.

By using our services, you consent to our collection and use of information as described in this policy. We are committed to protecting your privacy and using your information responsibly and transparently.

2. How We Process Your Information

We process your personal information carefully and purposefully, always with your best interests in mind. Our processing of your information serves multiple essential functions, primarily focused on providing, improving, and administering our services while maintaining your safety and privacy.

In specific circumstances, we may process your information to protect an individual’s vital interests, such as preventing potential harm. This approach ensures we can act responsibly and swiftly if a critical situation arises that requires immediate intervention to safeguard personal well-being.

3. When And With Whom Do We Share Your Personal Information?

There are certain situations where we might need to share your personal information. One primary scenario involves business transfers, such as during merger negotiations, the sale of company assets, financing arrangements, or acquisition processes. In these instances, your information may be transferred or shared with another company as part of the business transaction.

4. What Is Our Stance On Third-Party Websites?

Our services may include links to third-party websites, online services, mobile applications, or advertisements from parties not directly affiliated with us. We want to be transparent about our stance regarding these external connections.

While we strive to provide a comprehensive and safe user experience, we cannot guarantee the safety or privacy practices of these third-party platforms. The inclusion of a link or advertisement does not constitute an endorsement of that third-party service. We are not responsible for the content, privacy standards, or security practices of websites or services outside our direct control.

When you interact with these third-party platforms, any data you share is governed by their respective privacy policies, not ours. We strongly recommend that you:

Carefully review the privacy policies of any third-party websites or services you visit

Exercise caution when sharing personal information

Contact third-party providers directly if you have specific questions about their data-handling practices

Our primary commitment is to transparency and data protection, even when our services interface with external platforms. We cannot and do not assume liability for information shared beyond our immediate service environment.

By using our services, you acknowledge and accept these terms regarding third-party interactions and information sharing.

5. Do We Use Cookies And Other Tracking Technologies?

We utilize cookies and similar tracking technologies to collect and store information about your interactions with our services. These technologies, which may include web beacons and pixels, help us understand your user experience and improve our offerings. For comprehensive details about our use of cookies, please refer to our dedicated Cookie Notice.

6. How Long Do We Keep Your Information?

Our approach to storing your personal information is straightforward and governed by legal and practical considerations. We retain your data only for as long as necessary to fulfill the purposes outlined in our privacy policy unless specific legal requirements mandate a longer retention period.

We have established a maximum retention period of two years for most personal information. Once we no longer have a legitimate business reason to process your data, we take decisive action. This typically involves either deleting the information or anonymizing it to protect your privacy.

In cases where immediate deletion is not technically possible—such as with backup archives—we implement secure isolation measures. This means your information is stored separately and protected from any further processing until complete deletion can be achieved.

7. How Do We Keep Your Information Safe?

Protecting your personal information is our highest priority. We have implemented comprehensive technical and organizational security measures designed to safeguard your data against unauthorized access, modification, or theft.

However, we are transparent about the limitations of digital security. No electronic system is entirely impenetrable, and we cannot guarantee 100% protection against potential cyber threats. While we employ robust security protocols, the transmission of personal information over the Internet always carries inherent risks.

We encourage users to access our services within secure environments and to remain vigilant about their personal data protection.

8. Do We Collect Information From Minors?

We are committed to protecting the privacy of children and do not knowingly collect, solicit, or market to individuals under 18 years of age. By using our services, you affirm that you are at least 18 years old or that you are a parent or guardian consenting to a minor’s use of our services.

If we inadvertently discover that we have collected personal information from a user under 18, we will immediately:

Deactivate the associated account

Take prompt measures to delete the collected data

Should you become aware of any data we might have collected from minors, we urge you to contact us immediately at contact page.

Our commitment to privacy, security, and ethical data practices is unwavering. We continuously review and enhance our policies to protect your personal information.

9. Questions and Complaints

If you have any questions, concerns, complaints, or feedback regarding our Privacy Policy, please don’t hesitate to contact us at [email].

By using this site, you agree to the ChipoPet.com Online Privacy Policy. If you do not agree with this policy, we kindly ask you not to use the site.

We reserve the right to update or modify this Privacy Policy at any time. Please revisit this page periodically to stay informed about any changes. Your continued use of the site after updates have been made signifies your acceptance of the revised Privacy Policy.